Job Log is designed for the business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can possibly be resolved while the caller is still on the phone. Reports showing open tickets by department and technician allows management to keep up with open tickets that may need to be escalated in order to get the issue resolved in a timely manner.
Job Log is a free trial software application from the Helpdesk & Remote PC subcategory, part of the Business category.
The app is currently available in English and it was last updated on 2012-11-12. The program can be installed on Win2000, Win7 x32, Win7 x64, WinOther, WinServer, WinVista, WinVista x64, WinXP, Other.
Job Log (version 5.0.0) has a file size of 37.31 MB and is available for download from our website.
Just click the green Download button above to start. Until now the program was downloaded 184 times.
We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.